by Ashley Gordon & Brian Tregunna (UK)

Ashley Gordon and Brian Tregunna explain about the importance of having a broad range of coaching skills and the tool they often use to help new clients prioritise their needs.

We often find that when we first meet with new clients that they talk about a chaotic, pressurised and stressful lifestyle, usually with so many challenging issues that they don’t know where to start. It’s not unusual for clients to disclose somewhere between six and ten major challenges, such as anxiety, stress, low self-esteem, panic attacks, broken personal relationships, redundancy, unemployment, work-based conflict, career crossroads, financial problems, alcohol, gambling and self-harming; the list of potential issues are seemingly endless.

Although we are experienced life coaches who have helped many people who are stuck in what they, incorrectly, consider to be hopeless situations, it still takes a lot of self-control on our part to stay calm and focused on the client and their needs. We have to work hard to concentrate on what they are saying, make some essential notes as an aide-memoire and ensure we are asking the right coaching questions to gain all the necessary information. At the same time, we are always very aware of the need to build rapport and trust with someone who has probably never had coaching support before. They are, therefore, often uncertain about the process and potential benefits, but nevertheless have had the presence of mind to recognise that they need help and have actually done something about it by asking to speak with us.

At such times it is very helpful to our clients for us to be able to offer a broad range of personal development services, including Personal Performance Coaching, Executive Coaching, Neuro-Linguistic Programming (NLP), Time Line TherapyTM, NLP Coaching, Hypnotherapy, Personal Development Training and Mentoring. Everyone is an individual, of course, so it’s particularly beneficial to design bespoke support that is tailor-made to meet their specific personal needs, usually using several of the skills and services listed above.

Source: iCN Issue 23  (Coaching Tools, Tips & Techniques); pages 23-25

About the Authors

Ashley Gordon

Ash is a well-qualified trainer of Neuro Linguistic Programming (NLP), Time Line TherapyTM, Hypnotherapy & NLP Coaching with considerable experience of empowering other people to improve their lives through his own company ‘Personal Breakthrough Solutions’. Further information on Ash and the services he provides can be found on his website or Facebook page.

Contact no. 07544273540


Brian Tregunna

Brian is a highly acclaimed Coach, Trainer and Leader. He has his own Coaching and Personal Development company, ‘TLC’, working with organisations, groups and individuals to achieve high performance through bespoke coaching, training, mentoring and personal development.

Further information and contact details are available on Brian’s website

Contact no. 07856571163