How to Give Permission to Treat Employees in a Way that Promotes Natural Human Behaviour

Guy Ratcliffe (UK)

As leaders we are responsible for making sustainable business decisions that meet the expectations of the shareholders, customers, the environment and our employees. The performance of our business is constantly measured.  Daily, weekly, monthly and quarterly targets are set, and we align our resources and assets to achieve the expectations set by the shareholders, which generally consist of revenue and profit.  So, it is not surprising that we find it challenging to find the time to focus on one of our key responsibilities, our employees.

All too often we start to talk about the ‘softer’ aspects of our businesses and commit to taking how we treat our people more seriously as human beings.  We hold one to one and group forums and receive great feedback, then overnight the performance of the business becomes the number one priority and our good intentions are diverted to more pressing matters.  Sound familiar?

The people within our organisations are a key factor as to how well our business performs, all leaders know this, but we forget that they are human with the same fundamental needs that span all cultures and historical periods.  We all have the same inner needs to be autonomous or self-reliant and be connected to one another. As leaders we are responsible to ensure these needs are satisfied for the individual, the group and the environment that we operate.

Source: iCN Issue 27  (Using NLP in Coaching); pages 31-33

About Guy Ratcliffe

Executive Coach, Business Coach & Mentor Managing Director of Ratcliffe Business Solutions Ltd.

Guy’s career began in the automotive industry, where he was apprentice trained and completed both his bachelor’s and master’s degrees. After seventeen years he moved into the Aerospace sector where spent eleven years in operational leadership roles.