by Anna Golawski (UK)

Working environments today are fast-paced, constantly changing and result in ever increasing demands placed on employees to manage a multitude of tasks and demands which can result in high levels of work related stress.

Although the focus of stress in the working environment and its impact on employees is an important area for attention, it is also true that it is possible to place two individuals in the same working environment and notice that one succumbs to the pressure of stress and another may thrive.

The difference between the two can be described as ‘Mental Toughness’. This explains how individuals develop resilience and an inner drive to succeed. Mental Toughness emerges as a key component for individual and organisational performance.

Applications and research shows that Mental Toughness is closely linked to:

  • Performance – explains up to 25% of the variation in performance
  • Behaviour – more engaged, more positive, more ‘can do’ attitude, better able to prioritise and manage projects,
  • Wellbeing – more contentment, more confidence, better stress management, less bullying, high self confidence
  • Aspirations – more ambitious, prepared to manage more risk, higher expectations of themselves and others,
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Source: iCN Issue 29  (Business Coaching: Building your Organisation); pages 32-34

About Anna Golawski

Anna is an excellent, post graduate qualified business coach who has a down to earth, objective and practical approach.  She has a natural ability to build trust and rapport with her clients which helps them to get the most from coaching sessions with her.

Anna started coaching over eight years ago as part of her MBA and has enabled numerous clients to achieve their goals and ambitions.  She is trained in a ‘Mental Toughness’ psychometric tool to enable clients better manage stress and improve confidence in their abilities.

She specialises in group coaching and 1:1 work for education, corporate and not-for-profit sectors. She brings with her a wealth of talent and experience gained over the last fifteen years in business, including Harrods, IBM and Rolls Royce. Recent corporate coaching clients include CitiBank,  Barclays Visa, Oracle, IBM, Capita Symonds and the National Bank of Abu Dhabi.